Our services
North Staffordshire Combined NHS Trust provide a number of Mental Health Services. Here you’ll find key services and contact details.
Main contact details
Single Point of Access/ Crisis Resolution Home Treatment Team
Harplands Hospital
Hilton Road
Stoke-on-Trent
ST4 6TH
Tel: 0800 0 328 728
Young people services
Service name
Child and Adolescent Mental Health (CAMH) Autistic Spectrum Disorder (ASD) Service
Service based at
Dragon Square Community Unit
2 & 3 Dragon Square
Chesterton
Newcastle-under-Lyme
ST5 7HL – click here to get directions from Google Maps
Service hours
9am-5pm – Monday to Friday
About the service:
The Autistic Spectrum Disorder (ASD) Service comprises of two teams.
- Pre-School ASD team
- School Age ASD team
The pre-school team see children up until their 5th birthday and the School Age team deal with children and young people from five years until their 18th birthday
We provide:
- Comprehensive assessment to explore whether a child or young person meets the criteria for a diagnosis of ASD. This assessment will take place over a number of appointments and will include collecting information from parents and school, as well as a play-based assessment with the child or young person who is being assessed.
- With parents consent, information will be sought from other professionals who have worked with their child and a school observation may be carried out. Parents will be provided with a written report following the assessment.
- A post-diagnostic psychoeducation workshop for parents following their child receiving a diagnosis of ASD.
Referral criteria
We accept referrals of children and young people up to the age of 18 where there are concerns regarding social interaction, communication, and restricted and repetitive behaviours.
We also accept referrals for the post-diagnostic workshop for parents of children and young people who receive a diagnosis from another service.
Referral routes
- Professionals working in Child & Adolescent Mental Health Services (CAMHS) providing that an initial assessment has been carried out and further specialist assessment or intervention by the School Age ASD team is recommended.
- Community Paediatricians
- Educational Psychologists
- Speech and Language Therapists
- Parents of children and young people who have already received a written diagnosis of Autistic Spectrum Disorder are able to contact the service direct if they wish to receive some further intervention
- GPs
- School Nurses
How should a referral be made?
Referrals from professionals should be made in writing containing sufficient information to allow the team to understand why the referrer believes an ASD assessment is appropriate. All referrals should contain informed consent from the child and/or those holding parental responsibility.
Service name
North Staffordshire Child and Adolescent Mental Health Service
Service based at
Chesterton
Newcastle-Under-Lyme
ST5 7HL
Telephone number: 01782 408354
Service hours
About the service
What we do
- Psycholgical assessment.
- Neuro-developmental assessment.
- Cognitive Behavioural Therapy (CBT) for difficulties including anxiety and depression.
- Dialectical Behavioural Therapy (DBT) for young people having difficulties regulating their emotions.
- Behavioural work for young people experiencing phobias, anxiety and low mood.
- Systemic Family Work.
- Eye Movement Desensitisation Reprogramming (EMDR).
- The New Forest Programme for parents of young children diagnosed with Attention Deficit and Hyperactivity Disorder (ADHD).
- Triple P Parenting Programme.
Who we work with
Children, young people (up to the age of 18 years) and their families, where there are significant concerns regarding their Emotional Wellbeing/ Mental Health or development.
We can assess children who have a mild learning disability. Children with a diagnosis of moderate to severe learning disability will be referred to the CAMHS LD Team for assessment.
We will work collaboratively with other agencies involved in children/ young people’s care including Education, Health and Social Care.
How you can refer to us
Contact number: 0800 0 328 728
Service name
North Stoke Child and Adolescent Mental Health Service
Service based at
Roundwell Place
Roundwell Street
Tunstall
Staffordshire,
ST6 5JJ
Telephone number: 0300 123 0987
Service Hours
9am – 5pm Monday to Friday
About the Service
North Stoke CAMHS supports the emotional wellbeing and mental health of children and young people.
We are a child and adolescent community mental health team consisting of staff from a range of backgrounds including Mental Health Nurses, Cognitive Behavioural Therapists, Psychiatrists, Psychologists, Mental Health Practitioners, Play and Parenting Specialists, Occupational Therapist and Administrators. All staff are employed by the NHS.
What we do
We work with children and young people who are experiencing significant difficulties with their Emotional Wellbeing/ Mental Health, or where there are concerns regarding their development which could be seen as consistent with a neuro-developmental disorder such as Autistic Spectrum Disorder (ASD) or Attention Deficit Hyperactivity Disorder (ADHD). ADHD assessment for children over 6 years of age.
We offer assessments to understand a child/ young person’s difficulties and where appropriate deliver specialist interventions guided by evidence-based practice and guidelines. We offer a range of therapeutic options including:
- Cognitive Behavioural Therapy (CBT) for difficulties including anxiety and depression.
- Dialectical Behavioural Therapy (DBT) for young people having difficulties regulating their emotions.
- The New Forest Programme for parents of young people diagnosed with Attention Deficit and Hyperactivity Disorder (ADHD).
- Triple P Parenting Programme.
- Systemic Family work.
- Behavioural work for young people experiencing phobias, anxiety and low mood.
- Psychological assessment.
- Occupational Therapy assessment and treatment.
- Neuro-developmental assessment.
Please note: We do not offer counselling services, as our partnership agencies have the expertise to deliver a counselling model and are therefore best placed to see children requiring this intervention.
Who we work with
Children, young people (up to the age of 18 years of age) and their families, where there are significant concerns regarding their Emotional Wellbeing/ Mental Health or development. We can assess children who have a Mild Learning Disability. Children with a diagnosis of Moderate to Severe Learning Disability will be referred to the CAMHS LD Team for assessment.
We work collaboratively with other agencies involved in children/ young people’s care, including Education, Health and Social Care.
How you can refer to us
All referrals for the service are made through the Crisis Care Centre by self-referral, or via General Practitioners (GP) and other agencies including Education and Social Care.
Contact number: 0800 0 328 728
Service Name
Service based at
Ripon Road
Blurton
Staffordshire
ST3 3BS
Telephone number: 0300 123 0977
Service Hours
9am -5pm Monday to Friday
About the service
What we do
We offer assessments to understand a child/ young person’s difficulties and where appropriate deliver specialist interventions guided by evidence-based practice and guidelines. We offer a range of therapeutic options including:
- Psychological Assessment.
- Cognitive Behavioural Therapy (CBT) for difficulties including anxiety and depression.
- Dialectical Behavioural Therapy (DBT) for young people having difficulties regulating their emotions.
- Occupational Therapy assessment and treatment.
- Neuro-developmental assessment.
- The New Forest Programme for parents of young people diagnosed with Attention Deficit and Hyperactivity Disorder (ADHD).
- Triple P Parenting Programme.
- Systemic Family work.
- Behavioural work for young people experiencing phobias, anxiety and low mood.
Please note: We do not offer counselling services, as our partnership agencies have the expertise to deliver a counselling model and are therefore best placed to see children requiring this intervention.
Who we work with
Children, young people (up to the age of 18 years of age) and their families, where there are significant concerns regarding their Emotional Wellbeing/ Mental Health or development. We can assess children who have a Mild Learning Disability. Children with a diagnosis of Moderate to Severe Learning Disability will be referred to the CAMHS LD Team for assessment.
We work collaboratively with other agencies involved in children/ young people’s care, including Education, Health and Social Care.
How you can refer to us
All referrals for the service are made through the Crisis Care Centre by self-referral, or via General Practitioners (GP) and other agencies including Education and Social Care.
Contact number: 0800 0 328 728
Service name
Child and Adolescent Eating Disorders Service
Service based at
The Bennett Centre
Richmond Terrace
Stoke-on-Trent
ST1 4ND.
Telephone Number 01782 408383
About the service
We are a service that works with children and young people aged 8 to 18 who have a diagnosis of an eating disorder such as anorexia nervosa or bulimia nervosa and atypical eating disorders.
Our team is made up of a consultant psychiatrist, consultant paediatrician, dietician, therapists and mental health practitioners, health care support workers and our admin who keeps everything together.
What we do
Our aim is to support young people and their families to recover from their eating disorder by learning what is keeping the problem going, provide a space to talk about their fears and worries and find ways to manage which are not harmful to them.
We use a number of different therapies to support our young people and their families, to get better including Family Therapy, CBT-e and where appropriate our psychiatrist will look at medication that can help with mood and anxiety.
We offer individual work, dietetic input, family therapy and we also have a parent/ carer group that occurs once a month. Our health care support workers provide meal support to those who need a bit more help with improving their eating pattern and this can be at home or in school as necessary.
Who we work with
Children, young people (up to 18 years of age) and their families, where there are significant concerns regarding their eating behaviours and impact of this on physical and psychological wellbeing.
How you can refer to us
All referrals for the service are made through the Crisis Care Centre by self-referral, or via General Practitioners (GP) and other agencies including Education and Social Care.
Contact number: 0800 0 328 728
Service name
Darwin Centre Inpatient Unit
Service based at
Darwin Centre
Queens Road
Penkhull
ST4 7LF – click here to get directions from Google Maps
Service hours
24/7
About the service
The Darwin Centre is a regional 15-bedded inpatient unit, providing specialist mental health services for young people and their families. The centre is open 24/7. The catchment area covers Staffordshire, Shropshire and the West Midlands.
The primary function of The Darwin Centre is to provide assessment and treatment facilities for youngsters with mental health disorders (including deliberate self harm, acute psychosis and eating disorders). Youngsters are admitted for completion of a comprehensive multi-disciplinary assessment which involves developing an understanding of their mental health and psychological wellbeing, in the context of their developmental, social, family and educational history. This includes work with young people and their families at all stages of their treatment.
The service provided is for young people within the age range of 12-18 years. Exclusions due to physical, mental or behavioural illness or disability cannot be specified and are assessed on an individual basis. However, young people with moderate to severe generalised learning disabilities, those under a secure care order and those whose primary difficulty is substance or alcohol misuse, will not normally be treated at the Centre.
Referral criteria
Referrals are taken from CAMHS Tier 3 community teams, Early Intervention teams and dependent on age, adult mental health teams.
Service name
Dragon Square Specialist Short Break Service
Service based at
Dragon Square Community Unit
4 & 5 Dragon Square
Chesterton
Newcastle-under-Lyme
ST5 7HL – click here to get directions from Google Maps
Service hours
24/7
About the service
This is a specialist service for children and young people (aged 5-18 years), with a diagnosed severe learning disability and additional complex health needs, which require Registered Nursing Care whilst the child is away from home. These needs may either include severe and significant challenging behaviour, which could not be managed in other respite settings, or medical/physical conditions requiring regular and frequent nursing interventions.
Children and young people accessing the service will reside in North Staffordshire i.e. Stoke-on-Trent, Newcastle-under-Lyme or Staffordshire Moorlands.
Service name
Early Intervention
Service based at
Hope Centre
Upper Huntbach Street
Hanley
Stoke-on-Trent
ST1 2BX – click here to get directions from Google Maps
Service hours
9am-5pm – Monday to Friday
About the service
The Early Intervention Team is a dedicated service for those aged 14-64 years. It supports service users and families affected by a first episode of psychosis or at risk mental states. The team are implementing the access and waiting times standard by delivering NICE concordant interventions in a timely way.
The service vision is:
- To improve the life chances of those affected by a first episode of psychosis.
- To provide a person centred recovery approach that responds to the needs and aspirations of those we work and engage with.
- To reduce the time it takes to provide effective treatment and support when a person first starts to become unwell.
- To respond with compassion and care, instilling hope and optimism for the future.
- To provide a service that delivers a socially inclusive approach strengthening users social capital.
- To work effectively and creatively with users and partners to deliver recovery outcomes.
The Early Intervention Team has a dedicated website, which can be found here.
Service name
Elevate Youth Council
Service based at
Changes Health and Wellbeing
Booth Street
Stoke-on-Trent
ST4 4AL
E-mail: sabrina.lawton@combined.nhs.uk
About the service
ELEVATE is our youth council that is run in collaboration with Changes Health & Wellbeing.
ELEVATE meets twice a month and work together on a range of projects to contribute to the success of our ever-developing services.
Not only this but ELEVATE is a space for young people to socialise and meet people from a diverse range of backgrounds, all with the same passion of developing services.
ELEVATE has supported numerous projects such as:
- supporting with interview panels and recruitment
- redesigning service delivery
- co-producing new initiatives
- attending networking events
ELEVATE is always on the lookout for new members. If you are 13 to 21 years old with a passion in service development or know someone who may be interested, we would love to hear from you!
Service name
Mental Health Support Team (MHST)
Service Hours
8am-5pm Monday to Friday
About the service
The new Mental Health Support Teams (MHST) will be working within educational provisions to deliver evidence-based early interventions for children and young people experiencing mild to moderate mental health problems.
What we do
The Education Mental Health Practitioners (EMHP), who are part of the MHST, are new roles providing early intervention to better address emerging mental health needs. Their role is intended to implement an effective whole school approach to mental health to improve outcomes, whilst also being able to provide brief, evidence-based interventions at an early stage of need and reduce the need for future specialist CAMHS interventions.
The rest of the team are made up of staff from other professional backgrounds such as social work, mental health nursing and child nursing.
The MHST can help signpost to services that may be better placed to meet the wide and varying needs of children and young people and their families without the need to access CAMHS.
Who we work with
The children and young people we see are those attending education from the age of 5 up to 18. A list of the schools that we cover is below, as currently not all schools in the Stoke-on-Trent and Staffordshire area are included.
STOKE-ON-TRENT SCHOOLS
- Abbey Hill School and performing arts
- Abbey Hulton Primary
- Alexandra Infant School
- Alexandra Junior School
- Ball Green Primary
- Belgrave St Bartholomew’s Academy
- Birches Head Academy
- Burnwood Primary
- Clarice Cliffe
- Etruscan Primary School
- Excel Academy
- Forest Park Primary School
- Gladstone
- Goldenhill Primary Academy
- Grove Academy
- Hamilton Academy
- Haywood Academy
- Holden Lane Primary School
- Intuition/ Diamond Families
- Kingsland Academy
- Maple Court Academy
- Moorpark Junior School
- Northwood Broom Academy
- Oak Hill Academy
- Ormiston Horizon Academy
- Ormiston Meridian
- Ormiston Sir Stanley Matthews
- Our Lady’s Catholic Academy
- Park Hall Academy
- St George & St Martin Catholic Academy
- St Gregory’s Catholic Academy
- St Joseph’s Catholic Academy
- St Joseph’s Catholic College
- St Maria Goretti Catholic Primary
- St. Nathaniel’s Academy
- St Pauls C of E Primary School
- St Peters CofE Academy
- St Thomas Aquinas Catholic Primary School
- St Thomas More
- Sandford Hill Primary
- Sandon Academy
- Sneyd Academy
- Stoke College
- Sutherland Primary Academy
- The Crescent Academy
- Watermill School
- Weston Coyney Infant Academy
- Weston Coyney Junior Academy
- 6th Form College
NORTH STAFFORDSHIRE SCHOOLS
- All Saints CE CV First School
- Beresford Memorial CE CV School
- Biddulph High School
- Blackshaw Moor CE CV First School
- Blythe Bridge High School
- CEDARS
- Cheadle Academy
- Cheadle Primary
- Chesterton Primary School
- Churchfields Primary School
- Churnet View Middle School
- Clayton Hall Academy
- Crackley Bank Primary School
- Dovebank Primary School
- Endon High
- Horton Lodge Community Special School
- James Bateman Junior High School
- Kingsfield First School
- Knypersley First School
- Leek High Specialist Technology School
- Moor First School
- Moorside High
- Newcastle Academy
- Oxhey First School
- Reginald Mitchell Primary School
- Springhead Community Primary School
- Squirrel Hayes First School
- St Chads Primary School
- St John Fisher Catholic Academy
- St Luke’s Primary, Endon
- St Saviours Primary School
- St Thomas Primary School
- Sir Thomas Boughey Academy
- The Kidsgrove Primary School
- The Kidsgrove Secondary School
- The Kings C of E Secondary School
- The Orme Academy
- Thursfield Primary School
- Westwood College
- Woodhouse Academy
Service name
Paediatric Psychology
Service based at
Dragon Square Community Unit
2 & 3 Dragon Square
Chesterton
Newcastle-under-Lyme
ST5 7HL – click here to get directions from Google Maps
Service hours
9am-5pm – Monday to Friday
About the service
The Paediatric Psychology Team provides a specialist psychological service to children, young people aged 0-18 and their parents and families where there are psychological issues related to acute or chronic physical illness or traumatic injury.
Team members undertake psychological assessment and intervention. They also work jointly with other professionals and agencies and provide support, consultation and training about psychological issues.
The service covers North Staffordshire. Referrals are also accepted for out of area children and young people whilst they are inpatients / receiving medical care at University Hospitals of North Midlands NHS Trust.
Team members work directly with the following specialties:
- Oncology
- Children’s Palliative and Complex Care
- Cystic Fibrosis
- Gastroenterology
- Paediatric Intensive Care Unit
A small number of general paediatric referrals are also accepted from a range of other specialities.
Service name
Yellowhouse – Looked After Children CAMHS
Service based at
Dragon Square Community Unit
2 & 3 Dragon Square
Chesterton
Newcastle-under-Lyme
ST5 7HL – click here to get directions from Google Maps
Telephone number – 01782 408319
About the service
The Looked After Children’s CAMHS team provides a comprehensive therapeutic and consultation model of service delivery to the looked after children of Stoke on Trent and their professional and care networks. The LAC CAMHS team has close working and collaborative relationships with the Local Authorities ‘Children in Care’ and ‘Safeguarding’ Social Work teams from where it receives all of its referrals.
The team is comprised of Psychologists and Therapists who work closely with all community and specific CAMHS teams and have access and support from other colleagues such as Child and Adolescent Psychiatrists, Social Workers and Mental Health Nurses.
What we do:
We are a specialist CAMHS team that works closely together to make sure that children and young people who are in care have lives that are as psychologically healthy as possible. We work especially with children and young people who are experiencing difficulties with attachment and developmental trauma, either directly within a therapeutic relationship or often with their wider care and professional networks.
We offer a range of direct or systemic therapeutic interventions and also consultation, training and group work, some of which are listed below;
- Psychological Assessments.
- Specialist Consultations.
- Marschak Interaction Method Assessments (MIM).
- Theraplay
- Play Therapy.
- Dyadic Developmental Psychotherapy.
- Child Psychotherapy.
- Integrative Therapy.
- Cognitive Assessments.
- LINE (love is not enough) training: an 8 week specialist therapeutic re-parenting intervention.
- Specific Training; therapeutic play, vicarious trauma, self-injury, stress regulation and attachment etc.
- TTAG (therapeutic trauma and attachment group).
- Mental State Assessments.
Who we work with:
We work with children and young people up to the age of 18 and their carers and professional networks where the referred person is subject to a Full Care Order, Interim Care Order or Section 20 of the Children’s Act. The referred person’s primary presentation should relate to concerns about attachment difficulties and developmental trauma or where there is a risk of current placement breakdown.
How you can refer to us:
All referrals to the service are made by the child or young person’s Social Worker who will be exercising parental responsibility on behalf of the Local Authority when a child is placed in care. We require a signed consent form from the child’s Social Worker or young person directly if appropriate and a completed SDQ form scoring 17 or over. Referrals are made through the Crisis Care Centre:
Contact Number: 0800 0 328 728
Contact us directly:
We welcome any enquiries and can be contacted at our base, details above
Service name
Staffordshire and Stoke-on-Trent Wellbeing Service (formerly North Staffordshire Wellbeing Service)
Service based at
Earl House
Miller Street
Newcastle-Under-Lyme
ST5 1QJ
and
Eaton House
Buxton Road
Leek
ST13 6EQ
Main contact number
Referrals: 0300 303 0923 Monday-Friday, 9am to 5pm)
General enquiries: 01782 711651
Service Hours
Monday to Thursday – 8am – 8pm
Friday – 9am to 5pm
Adult services
Service name
Single Point of Access/ Crisis Resolution Home Treatment Team
Service based at
Harplands Hospital
Hilton Road
Stoke-on-Trent
ST4 6TH
Telephone: 0800 0 328 728 (option 1)
Service hours
24/7
About the service
The Crisis Care Centre comprises of the following teams:
- All Age Access Team (incorporates the formally known CAMHS Hub)
- Home Treatment Team (18-65 years)
- High Volume Users Team
- Place of Safety (Section 136)
- Site Management/Emergency Planning
We provide:
- A single point of contact for all Mental Health Crisis for individuals of all ages
- A prompt and expert triage/assessment of needs
- A multi-disciplinary team approach
- Advice and support to service users, families and carers
- A culturally competent service, including ready access to interpreter services for minority languages and British Sign language
- A detailed understanding of the local population, its mental health needs and priorities, and a service that is sensitive to this and diversion and inclusion needs
- Support and advice to primary care through collaborative working
- Report the findings of assessments to referrers and other significant individuals in order to facilitate best care
Referral criteria:
Anybody who is experiencing a mental health crisis, recognising that a crisis is unique to all individuals.
Referral routes
- Self, family, carers
- Professional, GP/Primary Care Services, Police, Paramedics, Schools
- Independent sector services
This list is not exhaustive but gives examples; the All age Access Team will accept referrals from any source whereby there is concern for an individual’s mental health.
How should a referral be made?
Self-referral, family, carers should contact the Crisis Care Centre via telephone number 0800 0 328 728 (option 1) where possible in order to triage and arrange assessment venue and time appropriate to an individual’s needs.
Professional referrals, either urgent or routine, should contact the Crisis Care Centre via telephone number 0800 0 328 728 (option 1) with the exception of routine GP referrals that are made via ERS.
Self-presentations are also accepted. A triage assessment will be undertaken in order to determine an individual’s needs, whereby a further assessment may be arranged at a venue and time appropriate to an individual’s needs.
Service name
Autism Spectrum Assessment Service
Service based at
Holly Lodge
62 Queens Road
Hartshill
Stoke-on-Trent
ST4 7LH
Telephone: 0800 0 328 728 Ext. 6347
Service hours
8.30am-4.30pm – Tuesday, Wednesday and Thursday
About the service
The Autism Spectrum Assessment Service is a screening, assessment and diagnosis service only. Although we are unable to offer ongoing intervention, we do signpost to other appropriate services.
The service is for adults who do not have a learning disability but are experiencing symptoms and difficulties suggestive of an autism spectrum disorder. New referrals for those not known to mental health services are via the GP and can be sent directly to the Autism Spectrum Assessment Service at the above address.
Service name
Criminal Justice Mental Health Team
Service based at
Hope Centre
Upper Huntbach Street
Hanley
Stoke-on-Trent
ST1 2BX – click here to get directions from Google Maps
Telephone: 01782 275195
Service hours
9am-5pm – Monday to Sunday
About the service
Although crime is rarely committed as a direct result of mental ill-health, there is strong evidence which shows that offenders have complex and wide-ranging needs, including homelessness, drug and alcohol dependency, literacy and numeracy problems and mental health issues. The Criminal Justice Mental Health Team is a multi-agency mental health team which was set up to work within criminal justice settings in order to support addressing the needs of individuals with multiple complex vulnerabilities including health and social care needs.
The team carries out screening assessments in a variety of criminal justice settings such as courts, probation premises, prisons and police custody. The team’s primary role is to provide liaison between mental health and criminal justice services to ensure an individual’s needs are understood and taken into consideration as well as supporting diversion for those with needs to appropriate services to address identified needs and reduce potential for re-offending.
The team work with individuals throughout the criminal justice pathway from point of arrest right through to the end of any sentencing options, offering screening assessment, referrals, signposting and short-term support to address identified needs, support communication with criminal justice agencies and aid engagement with appropriate services.
They are a daily presence in the North Staffordshire Justice Centre (Monday to Friday), weekly clinics within local probation offices, probation approved premises and community rehabilitation companies. They provide a link to local prisons to support those who are being released from prison to have their mental health needs addressed and support enhanced risk management within the Trust.
They also support community mental health teams by offering advice, liaison and in circumstances where complexity of the case necessitates co-working when known service users are involved with the criminal justice system.
The team’s core value is to ensure equal and equitable access for our service users to mental health services to improve health and break the cycle of offending.
Outcomes for the users of the service may include:
- Improved communication between criminal justice agencies and health and social care agencies
- Diversion from the criminal justice system into hospital
- Referral to other health and social care providers
- Reducing in re-offending through enhanced risk management including liaison with MAPPA® and expertise in the use of structured risk assessment tools.
- Intensive, time limited co-working; to enhance transition arrangements (e.g. on release from prison)
Service name
Early Intervention
Service based at
Hope Centre
Upper Huntbach Street
Hanley
Stoke-on-Trent
ST1 2BX – click here to get directions from Google Maps
Telephone: 01782 275098
Service hours
9am-5pm – Monday to Friday
About the service
The Early Intervention Team is a dedicated service for those aged 14-64 years. It supports service users and families affected by a first episode of psychosis or at risk mental states. The team are implementing the access and waiting times standard by delivering NICE concordant interventions in a timely way.
The service vision is:
- To improve the life chances of those affected by a first episode of psychosis:
- To provide a person centred recovery approach that responds to the needs and aspirations of those we work and engage with
- To reduce the time it takes to provide effective treatment and support when a person first starts to become unwell
- To respond with compassion and care, instilling hope and optimism for the future
- To provide a service that delivers a socially inclusive approach strengthening users social capital
- To work effectively and creatively with users and partners to deliver recovery outcomes
The Early Intervention Team has a dedicated website, which can be found here.
Service name
Health and Social Care Community Mental Health Teams
Service based at
Greenfield Centre
Furlong Road
Tunstall
Stoke-on-Trent
ST6 5UD – click here to get directions from Google Maps
Telephone: 0300 790 0236
Sutherland Centre
Belgrave Road
Stoke-on-Trent
ST3 4PN – click here to get directions from Google Maps
Telephone: 0300 123 1162
Lyme Brook Centre
Talke Road
Newcastle
Staffordshire
ST5 7TL – click here to get directions from Google Maps
Telephone: 0300 790 0237
Ashcombe Centre
Wall Lane Terrace
Cheddleton
Leek
Staffordshire
ST13 7ED – click here to get directions from Google Maps
Telephone: 0300 123 1154
Service Hours
9am-5pm – Monday to Friday
About the service
The integrated Health and Social Care Community Mental Health Teams provide mental health and social care services to adults across North Staffordshire.
The services provided are based upon a recovery orientated model which enables adults with mental health related issues and their families, friends and significant others to live and maintain their optimum social roles.
Assessment , treatment and care is provided through a process known as Care Coordination. Services provided include:
- Advice
- Support
- Assessment of mental health and social care needs
- Treatment and care for people and their carers who have identified mental health needs which cannot be met in primary care.
The service is for adults of working age (18-75) with mental health-related difficulties, we transfer to older adults at 75. If someone is 65 and have not been known to mental health services before this referral goes to Neuro and Old Age Psychiatry.
Referral to service is via the Access Team on 0800 0 328 728 (option 1).
Service name
Hillcrest Recovery and Resettlement Team
Service based at
23 Hillcrest Street
Hanley
Stoke-on-Trent
ST1 2AA – click here to get directions from Google Maps
Telephone: 0300 123 1462
Service hours
24/7
About the service
This supported accommodation and resettlement service is delivered by a team of Support, Time and Recovery (STR) Workers. Tenancy support is provided by Brighter Futures who are the social care landlords.
Accommodation consists of shared supported tenancies offering 40 bed spaces in seven different locations within Stoke-on-Trent. The service is able to provide a variety of accommodation and support options depending upon individuals assessed needs. Occupational therapy assessments can be arranged.
A short break service is also available. The team provides support to carers and has an established carers group. The service works in partnership and within care coordination to provide person centred and needs led support that is recovery focused.
The team enables access to a range of educational, leisure, vocational, therapeutic and employment opportunities in order to support individuals towards independence
Service name
Neuro and Old Age Psychiatry (NOAP)
About the service
Neuro and Old Age Psychiatry (NOAP) is one of six directorates within North Staffordshire Combined Healthcare NHS Trust offering services to the local population. This directorate provides specialist mental health services focusing on the needs of vulnerable people with complex healthcare needs.
The main focus of NOAP services is to support rehabilitation (reducing disability and increasing social role) and recovery. To enable this to happen there is a strong emphasis on collaborative working using a person-centred approach; putting people and carers who use our services at the centre of all stages of assessment, care-planning and organisational development.
Our staff are skilled in the delivery of specialist care and deliver high quality, evidence-based, person-centred care focused on clinical excellence.
Service name
Parent and Baby Day Service
Service based at
The Bennett Centre
Richmond Terrace
Stoke-on-Trent
Staffordshire
ST1 4ND
Telephone: 0300 123 1769
Service hours
8.30am- 4.30pm – Monday to Sunday
About the service
The Parent and Baby Day Service is a specialist perinatal secondary mental health service. The service is interested in the prevention, detection and management of perinatal problems that complicate pregnancy and the postpartum year. These problems can include new difficulties, recurrences of previous difficulties, and those women who have existing mental health problems. The team at the Parent and Baby Day Service provides a comprehensive service of high intensity with customised treatments for parents with psychological disorders associated with pregnancy and childbirth.
Service name
Psychological Services
Service based at
Harplands Hospital
Hilton Road
Stoke-on-Trent
Staffordshire
ST4 6TH – click here to get directions from Google Maps
Telephone: 01782 441674 or 01782 441655
Service hours
9am-5pm – Monday to Friday
About the service
The Psychological Services Team is integrated with the community mental health teams and as such offer assessment and treatments to adults with a variety of mental Health difficulties including:
- Eating disorders
- Psychotic disorders
- The full range of anxiety, depression and other mood disorders
- Complex trauma and personality related distress
Early recognition and attention to psychological needs can reduce distress and hopelessness and improve how people progress. Working as part of multi-disciplinary teams and across services, our staff help patients, their carers and the staff caring for them to benefit from a fuller understanding of their condition and in support of psychological adjustment and recovery.
Service name
Resettlement and Review Team
Service based at
Hope Centre
Upper Huntbach Street
Hanley
Stoke-on-Trent
ST1 2BX – click here to get directions from Google Maps
Telephone: 0800 0 328 728
Service hours
9am-5pm – Monday to Friday
About the service
The Resettlement and Review Team is responsible for care managing and reviewing all funded care arrangements including residential and nursing home placements and personal budgets.
Service name
Specialist Adult Eating Disorder Service (SAEDS)
Service based at
Victoria Surgery
134 Broad Street
Hanley
Stoke-on-Trent
Staffordshire
ST1 4EQ
Telephone: 01782 408383
Service hours
9am–5pm – Monday to Friday (closed weekends and bank holidays)
About the service
The service works to deliver collaborative treatment to those experiencing eating disorders within North Staffordshire.
The team consists of an Advanced Practitioner, Consultant Psychiatrist, Senior Therapists, a specialist dietician and therapists.
The team offers assessment and treatment to those aged 18+. Treatment will be based upon an individual’s needs.
Following assessment, if individual needs are identified, specialised treatment may be offered including;
- Cognitive Behavioural Therapy for Eating Disorders (CBT-ED)
- Enhanced Cognitive Behavioural Therapy for Eating Disorders (CBT-E)
- Maudsley Model of Anorexia Nervosa Treatment for adults (MANTRA)
- Cognitive Behavioural Therapy –Ten (CBT-T)
- Motivational Interviewing
Service name
Step On – Vocational Services
Main contact number
0300 123 1535 (ext 2641)
Service based at
Hope Centre
Upper Huntbach Street
Hanley
Stoke-on-Trent
ST1 2BX – click here to get directions from Google Maps
Service hours
9am-5pm – Monday to Friday
About the service
Step On supports people who have experienced mental health difficulties, but who are now ready to return to or look for paid employment. The team work with service users in Staffordshire involved with mental health services. It is made up of skilled employment specialists and peer support workers who provide advice and support on possible career opportunities, focusing on a person’s abilities and aspirations.
Step On employment specialists work closely with employers to identify job opportunities and to match suitably skilled candidates.
Employment is a key feature of social inclusion. A person in work enjoys better health and wellbeing and greater financial independence. They also contribute more to the community and to the local economy.
People must be referred for IPS through their care coordinator, and must be ready to look for work.
Learning disabilities services
Service name
Assessment and Treatment
Service based at
Assessment and Treatment Unit
Harplands Hospital
Hilton Road
Stoke-on-Trent
Staffordshire
ST4 6TH – click here to get directions from Google Maps
Telephone: 01782 427432
Service hours
24/7
About the service
The Assessment and Treatment Unit provides specialist interventions for community based clients who require short term support as a result of acute health care needs. It has five in-patient places offering short term assessment and treatment for a maximum of up to six months.
Short term assessment and treatment is provided for individuals when community placements have broken down due to acute health care needs. An in-depth assessment is carried out and an individually designed person centred plan or care programme is developed, to enable the client to return to their own home and be supported successfully within the community.
Who is eligible for this service?
Referrals are considered for adults with a learning disability who reside in or originate from North Staffordshire who require in-patient admission due to an acute breakdown in their healthcare needs.
The service will also take ‘out of area’ referrals where there has been an initial assessment undertaken to determine needs and treatment and the funding for the placement has been agreed.
Referrals routes
All referrals for admission will be made through the clients responsible Consultant Psychiatrist, who will request a multi-disciplinary admissions panel to consider the request for admission. Individuals must require emergency health care due to the breakdown of their ordinary community placement as a result of experiencing acute health care needs in relation to, severe and frequent challenging behaviours, acute mental health needs.
Service name
Community Learning Disability Health Teams
Service based at
41 Broom Street
Hanley
Stoke-on-Trent
ST1 2EW – click here to get directions from Google Maps
Telephone: 0300 123 1152
9am-5pm – Monday to Friday
About the service
The Community Learning Disability Team is a specialist health service for people with a Learning Disability and their carers. We support people who live in North Staffordshire and Stoke-on-Trent.
We provide specialist health assessments, support and care for people aged 18 and above. We do this by working alongside other health and social care services in our area, to address the physical and mental health needs of a person with a Learning Disability. We also provide support and advice to families and carers.
We are a team of skilled clinicians including Nurses, Health Facilitation Team, Occupational Therapists, Speech and Language Therapists, Physiotherapists, Psychologists, Consultant Psychiatrist, Enablement Workers.
We work together to help you in a person centred way.
We accept referrals from:
- Self- Referrals/Carers
- GP’s
- Primary and Secondary Health Care Services
- Social Care
- Education/College Teams/Day Opportunities
- Probation/Police
To make a referral you fill in our referral form and e-mail to:
Ldcom.teamduty@combined.nhs.uk or sch-tr.ldcomteamduty@nhs.net
OR
You can post the referral form to:
Community Learning Disability Team, 41 Broom Street, Hanley, Stoke-on-Trent, ST1 2EW
OR
You can ring to discuss or make a self-referral on 0300 123 1152
Service name
Intensive Support Team (IST)
Service based at
Hope Centre,
15 Upper Huntbach Street,
Hanley,
Stoke-on-Trent
ST1 2BN
Telephone: 01782 441600
About the service
IST is a specialist multi-disciplinary team dedicated to providing support for adults with a learning disability and complex needs. IST works closely with those at risk of placement breakdown, or potentially those at risk of hospital admission. IST also supports adults with a learning disability out of hospital when they are discharged if there are still complex needs or challenges.
We are a team of trained clinicians including Learning disability nurses, Occupational therapists, Speech and language therapists, Psychologists, Social workers and Enablement workers
We accept referrals from:
- Self- Referrals/Carers
- GP’s
- Primary and Secondary Health Care Services
- Social Care
- Education/College Teams/Day Opportunities
- Probation/Police
